How can I get sales support?
For non-technical sales requests, please use the form on our website here. You may also use the live chat feature on our website during normal business hours Eastern time.
How can I get technical support?
Technical support for the website, software, and memos can be obtained by emailing csupport@celebrium.com, through online chat (during regular hours) here, or by phone at 1-877-374-2463
How many Memos are available for each celebrity?
Like most collectibles, the number and editions of Memos® available for each celebrity can and will vary. We may start with 1 for an individual celebrity and add new editions for that celebrity later on. That edition's Memo® quantity will also be limited. How many for each will depend on many factors including popularity and the fundraising goals of that campaign.
How many Memos can I purchase?
To allow for more people to have access to the Memos®, we will decide how many Memos® an individual user may purchase from a given Memo® run. This will prevent a single user from buying out all of a specific Memo®.
How many Memos are available?
Like most collectibles, a limited number of each Memo® will be available. The amount to be issued will be decided upon before placing them for sale on the Celebrium® website. Once the number of available Memos have been exhausted, it will no longer be available for direct purchase. However, owners of a Memo® can elect to sell or trade them independently and through the Celebrium
How do you choose/find new celebrities?
One of the biggest ways we choose our celebrities is feedback from you. We will be presenting ways for you to give us direct suggestions for celebrities to feature in the near future.
What celebrities are involved?
The list of celebrities partnering with Celebrium® is growing daily. We hope to bring you new celebrities regularly and new Memos® from current celebrities as well. You can find the currently available Celebrium Memos® in the Start Collecting area.
Can I order a signed print of my Memo’s image?
At this time we do not offer signed versions of your printed Memos. However, if you order a print and ask the celebrity to sign it at a scheduled event (like a meet and greet or autographing tour), this can serve to accomplish that. Having your Memo® signed in this way may or may not have an effect on the digital version's value.
How do I order prints associated with my Memo?
This feature is coming soon. To order prints of your Memo® image, just go to your Collection gallery and select the image. You will notice a button to purchase prints and a counter of how many prints are still available for that Memo®. By clicking the Purchase Prints button, you will be taken to an order form which will show you print options available for
How can I show others my Memos?
We all like sharing photos online and when you own a Memo®, you can share it on your social media profiles, so your friends can see your new celebrity collectible. We are currently working to integrate with several existing platforms, such as Facebook, Instagram, Pinterest, and Twitter. Please note: when sharing your photos on social media, a watermark may be added to the image to